FAQs

    We accept Visa, Master Card, American Express and Afterpay

    We do not accept returns if you have changed your mind. If goods are damaged in transit, they are covered by insurance. If there is a fault with the job we will fully rectify the problem to your satisfaction

    If you are in Sydney, you can see samples at any of our stores or from the pictures on the web site

    Yes, we can quote delivery to any country area

    We can cut glass, mirrors, acrylic, corkboard to your specific requirements

    All materials we use are of the highest standards and acid free

    Yes, GST is clearly identified in the quote/invoice

    Any certificate frame or frame ordered without an image will come with bendy metal tabs at the back which easily fold back allowing you to remove the backing. You can then place the print in between the glass and the backing and close it up by folding the tabs back down. If you have ordered your frame with a mat-board, position it behind the mat-board and attach it using two strips of acid free tape along the top edge of your print.

    Contact us immediately and we will work on a solution that suits you

    Our Courier Service will deliver Australia Wide

    When the parcel is picked up from us for transport, we will immediately advise you and provide the tracking number

    Our main warehouse/workshop is in Zetland Sydney. We also have shops in Bondi, Clovelly, Double Bay, Mosman and Zetland

    In addition to our stores, we are open to the public at Zetland (Alexandria)

    Yes, we accept PayPal and Major Credit Cards

    Your framing jobs can be picked up at any of our sites

    We do a lot of wholesale work and will give you a quote dependant on the volume submitted

    Our Courier carries Item damage

    If some items are missing it may be a Courier problem and contact with the Courier company with your tracking number should resolve the problem

    We are a family operated business and been in business over 20 years